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Ada

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AI-powered customer service automation platform

Conversational AIFounded 2016

Updated May 29, 2026

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Company profile

What is Ada?

Ada is a leading AI-powered customer service automation platform that enables businesses to resolve customer inquiries instantly and at scale. It leverages conversational AI to build intelligent virtual assistants, empowering brands to deliver personalized support while freeing up human agents for complex issues. The platform aims to improve customer satisfaction and operational efficiency.

Company research

As of May 18, 2026
  1. Hacker News mentions decreased 25.3% over the last 30 days. Hacker News is discussion volume, not adoption.

Source check
Standard. Use as a directional reading from retained source data.
Sources
Metric data from one provider.

Latest company data

Updated 9h ago

Primary data point

Hacker News

105/30d

Position #1 in category discussion

Other data points

Docker pulls

668.6K

Docker Hub pulls

About Ada

Ada is a leading AI-powered customer service automation platform that enables businesses to resolve customer inquiries instantly and at scale. It leverages conversational AI to build intelligent virtual assistants, empowering brands to deliver personalized support while freeing up human agents for complex issues. The platform aims to improve customer satisfaction and operational efficiency.

FoundersMike Murchison, David Hariri

Funding

$188M · 3 rounds

Raised $188M total.

Series C2021

Spark Capital

$130M
Series B2020

Accel

$44M
Series A2018

FirstMark Capital

$14M

Investors

AccelFirstMark CapitalSpark Capital