© 2026 AI-Buzz. Early access — data updated daily.
© 2026 AI-Buzz. Early access — data updated daily.
Customer messaging platform with AI chatbots and automation.
Founded by: Eoghan McCabe, Des Traynor, Ciaran Lee, David Garland
Metrics computed from HN discussion, GitHub activity, and funding data.
According to AI-Buzz, Intercom ranks #1 in Conversational AI for HN discussion share (out of 12 tracked with 52.4% of HN discussion), with 45% positive developer sentiment (11 HN comments analyzed).
Source: https://ai-buzz.com/companies/intercom?utm_source=citation&utm_medium=referral&utm_campaign=cite_this_data
Metrics derived from public APIs (HN Algolia, GitHub, npm/PyPI). Sentiment classified by AI. See methodology for details →
Description
Customer messaging platform with AI chatbots and automation.
Estimated Company Size
501 - 1000 employees
Website
intercom.comFounded
2011
Description
Intercom provides customer messaging tools with AI chatbots. Used by thousands of companies for customer support and sales. Raised $240M+.
Community engagement metrics that indicate developer traction and interest.
Last updated: 1 day ago
Mentions in HN discussions. Source: Hacker News Algolia API.
Sentiment analysis of Hacker News comments only. Does not include Reddit, Discord, or other platforms.
A customizable chat widget for websites and apps, enabling real-time communication with customers.
A unified inbox for support and sales teams to manage customer conversations from various channels efficiently.
An AI chatbot designed to provide instant, accurate answers to customer questions and resolve issues automatically.
A knowledge base solution for creating and managing self-service help content and FAQs for customers.
Tools for sending targeted, proactive messages (in-app, email, push) to engage customers and drive actions.
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