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Data as of May 29, 2026
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PolyAI
Enterprise voice AI for automated customer service phone calls
Conversational AIFounded 2017#4 of 13 in Conversational AI
Updated May 29, 2026
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Company profile
What is PolyAI?
PolyAI develops a conversational AI platform that powers customer-led voice assistants for enterprise customer service. Their proprietary machine learning models enable these assistants to understand complex human language and resolve customer queries autonomously, significantly improving call center efficiency and customer experience. The company aims to transform how businesses interact with their customers over the phone.
Latest company data
Primary data point
Downloads
87/30d
Tracked package: PyPI polyai
▼ -37 downloadsUpdated 1d ago
Other data points
Code usage
1
Public projects using this company's tools
Updated 17h ago
Repository usage
Public repositories and source files importing packages tied to PolyAI.
Repos importingMetric: Public GitHub repos using company packagesSource: ecosyste.ms Packages APIScope: UTC daily snapshotUpdates: DailyFreshness: 48h target; 48h expected source lagConfidence: HighCaveat: Public GitHub dependency data only; private repos and direct API use outside those packages are not visible.Methodology →
10%
About PolyAI
PolyAI develops a conversational AI platform that powers customer-led voice assistants for enterprise customer service. Their proprietary machine learning models enable these assistants to understand complex human language and resolve customer queries autonomously, significantly improving call center efficiency and customer experience. The company aims to transform how businesses interact with their customers over the phone.
FoundersNikola Mrkšić, Shawn Wen, Steve Young
Funding
$116M · 4 roundsRaised $116M total. Category position #4 of 13 in Conversational AI.
Series C2024
$50MNVentures, Hedosophia, Zendesk
Series B2022
$40MGeorgian
Series A2021
$14MKhosla Ventures
Seed2018
$12MPoint72 Ventures, Sands Capital Ventures
Investors
GeorgianHedosophiaKhosla VenturesNVenturesPoint72 VenturesSands Capital VenturesZendesk
Tracked packages (1)
1 PyPI
polyai
PyPIMain PyPI packagepolyai
Enterprise voice AI for automated customer service phone calls