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PolyAI

Enterprise voice AI for automated customer service phone calls

Conversational AIFounded 2017#4 of 13 in Conversational AI

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Company research

Current company data

No company research card is published for PolyAI yet. The current company data below lists package, discussion, and repository metrics AI-Buzz can inspect today; AI-Buzz publishes a card when recent public metrics show a measured change with dated evidence and cited sources.

Package downloads (30d)

53/30d

Hacker News

2/30d

Public importing repos

1

repos · latest

Note: Public metrics are incomplete, and current data alone does not prove a trend; they do not show private usage, paid use, customer count, or product quality.

Company profile

What is PolyAI?

PolyAI develops a conversational AI platform that powers customer-led voice assistants for enterprise customer service. Their proprietary machine learning models enable these assistants to understand complex human language and resolve customer queries autonomously, significantly improving call center efficiency and customer experience. The company aims to transform how businesses interact with their customers over the phone.

Latest company data

Metric dates vary by source

Metric dates
PyPI downloads
Hacker News mentions
Public GitHub repos using company packages

Key metric

Package downloads (30d)

53/30d

Tracked package: PyPI polyai

▼ -65 downloads

Additional metrics

2 metrics

Metric

Hacker News

2/30d

Position #9 in category discussion

Metric

Public importing repos

1

Public GitHub dependency data for tracked company packages

Repository usage

Public repositories and source files importing packages tied to PolyAI.

Repos importing
10%

About PolyAI

PolyAI develops a conversational AI platform that powers customer-led voice assistants for enterprise customer service. Their proprietary machine learning models enable these assistants to understand complex human language and resolve customer queries autonomously, significantly improving call center efficiency and customer experience. The company aims to transform how businesses interact with their customers over the phone.

FoundersNikola Mrkšić, Shawn Wen, Steve Young

Disclosed funding

Disclosed $116M · 4 rounds

Disclosed funding records total $116M. Category position #4 of 13 in Conversational AI.

Series C2024

NVentures, Hedosophia, Zendesk

$50M
Series B2022

Georgian

$40M
Series A2021

Khosla Ventures

$14M
Seed2018

Point72 Ventures, Sands Capital Ventures

$12M

Investors

GeorgianHedosophiaKhosla VenturesNVenturesPoint72 VenturesSands Capital VenturesZendesk

Tracked packages (1)

1 PyPI

polyai

PyPIMain PyPI package

polyai

Enterprise voice AI for automated customer service phone calls